I was trying to configure and test Notification email of Veeam Backup for Microsoft Office 365 V3 function, I received a test notification email consist of unreadable symbols.
Today, I am going to show you how to fix this issue, let follow steps to fix it.
- Login to your Veeam server and open Veeam Backup for Microsoft Office 365 Connection console.
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Ensure no backup jobs are running or disable backup jobs.
- Stop Veeam Backup for Microsoft Office 365 Services.
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Stop Veeam Backup for Microsoft Office 365 Proxy Service (if you have multiple Proxy servers, please make sure stop this service for all of Proxy servers)
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Open Notepad as administrator.
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Open and Edit C:\ProgramData\Veeam\Backup365\Config.xml.
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Adding the following line between <Veeam> and <Arсhiver>
<Email MessageHeadersEncoding=”UTF-8″ MessageSubjectEncoding=”UTF-8″ MessageBodyEncoding=”UTF-8″ />
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Open and Edit C:\ProgramData\Veeam\Backup365\Proxy.xml.
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Adding the following line between <Veeam> and <Arсhiver>.
<Email MessageHeadersEncoding=”UTF-8″ MessageSubjectEncoding=”UTF-8″ MessageBodyEncoding=”UTF-8″ />
- Please repeat step 8-9 if you have multiple Proxy Servers.
- Start Veeam Backup for Microsoft Office 365 Services.
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Start Veeam Backup for Microsoft Office 365 Proxy Service (if you have multiple Proxy servers, please make sure start this service for all of Proxy servers)
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Ensure reenable backup jobs.
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Go to Notifications settings and click Test Message again.
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You will notice those unreadable symbols have gone.
Hope you enjoy this post.
Cary Sun
Twitter: @SifuSun
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