Troubleshooting Tips: Exchange ActiveSync returned an HTTP 500 response (Internal Server Error) #Microsoft #Exchange #ActiveSync #Troubleshooting #mvphour
oday, a customer told me that one of users cannot success to sync emails at his phone, I tried to use Microsoft Remote Connectivity Analyzer to test Exchange ActiveSync Connectivity, it has no issues with Exchange ActiveSync Autodiscover but not Exchange ActiveSync, it failed to attempt the FolderSync command on the Exchange ActiveSync session and error message is “Exchange ActiveSync returned an HTTP 500 response (Internal Server Error).”.